Is the app free?

Yes! The free plan includes all basic features for tracking one pet. You can upgrade to Pawssport Membership anytime for multiple pets and advanced features. All paid plans include a 14-day free trial.

Can family members use it together?

Yes. Pawssport Membership supports family sharing, so family members and multiple caregivers can use the app together to care for pets.

Is my data secure?

Yes. We use industry-standard encryption to protect all your data. Your personal information is never sold to third parties.

Can I track multiple pets?

Yes! The free plan supports 1 pet, and Pawssport Membership has no limit.

How do I export health reports for my vet?

Members can tap one button to export a complete PDF health report including medication history, weight trends, and activity summary.

What pets can I track?

The Pawssport supports dogs and cats. You can customize health logs for any pet's specific needs.

Does it track diabetes?

Yes. You can log blood glucose readings, insulin doses, meals, and see trend charts to share with your veterinarian. Many of our users manage diabetic pets with The Pawssport.

Can I use it for cats and dogs?

Absolutely. Switch between different pets easily. Each pet gets its own health profile, logs, and reminders.

What is a seizure log?

A seizure log lets you record seizure events with details like severity, duration, and optional video. This helps your vet assess patterns and adjust treatment.

Can I share my family records?

Yes. Pawssport Membership lets you invite unlimited family members to view and log data for shared pets.

How does medication reminder work?

Set up medication schedules with dose, frequency, and type. The app sends push notifications at scheduled times. Mark doses as given for complete records.

What happens if I stop using the app?

Your data remains safe for 3 months on the free plan or indefinitely on a membership. You can export all your data anytime before or after stopping.

Can I track seizure events with video?

Yes. While logging a seizure you can attach video clips. This provides your vet with crucial visual evidence for diagnosis and treatment decisions.

Does the app work for elderly pets?

Yes. The Pawssport is designed with chronic care in mind — perfect for elderly pets needing regular medication, monitoring, and vet coordination.

How often should I log my pet's weight?

We recommend logging weekly for healthy adult pets and 2-3 times per week for pets on weight management or with conditions like diabetes or kidney disease.

Can family members add data for the same pet?

Yes. All invited members can log events, medications, and observations for the same pet. Activity is timestamped so you can see who logged what and when.