Is the app free?

Yes. Logging, reminders, family sharing and the 30-day report are free for up to 3 pets. Membership adds long-term trends beyond 30 days, AI care answers up to 30 a day, unlimited lab scans and unlimited pets.

Can family members use it together?

Yes, and it's free. Invite as many family members and caregivers as you need — everyone sees the same reminders and records.

Is my data secure?

Yes. We use industry-standard encryption to protect all your data. Your personal information is never sold to third parties.

Can I track multiple pets?

Yes! The free plan covers up to 3 pets, and Pawssport Membership has no limit.

How do I export health reports for my vet?

Tap once to export a PDF report for your vet — medications, weight trends and a summary of the last 30 days, free. Members can also export ranges beyond 30 days.

What pets can I track?

The Pawssport supports dogs and cats. You can customize health logs for any pet's specific needs.

Does it track diabetes?

Yes. You can log blood glucose readings, insulin doses, meals, and see trend charts to share with your veterinarian. Many of our users manage diabetic pets with The Pawssport.

Can I use it for cats and dogs?

Absolutely. Switch between different pets easily. Each pet gets its own health profile, logs, and reminders.

What is a seizure log?

A seizure log lets you record seizure events with details like severity, duration, and optional video. This helps your vet assess patterns and adjust treatment.

Can I share my family records?

Yes, free. Invite unlimited family members to view and log data for shared pets.

How does medication reminder work?

Set up medication schedules with dose, frequency, and type. The app sends push notifications at scheduled times. Mark doses as given for complete records.

What happens if I stop using the app?

Your data remains safe for 3 months on the free plan or indefinitely on a membership. You can export all your data anytime before or after stopping.

Can I track seizure events with video?

Yes. While logging a seizure you can attach video clips. This provides your vet with crucial visual evidence for diagnosis and treatment decisions.

Does the app work for elderly pets?

Yes. The Pawssport is designed with chronic care in mind — perfect for elderly pets needing regular medication, monitoring, and vet coordination.

How often should I log my pet's weight?

We recommend logging weekly for healthy adult pets and 2-3 times per week for pets on weight management or with conditions like diabetes or kidney disease.

Can family members add data for the same pet?

Yes. All invited members can log events, medications, and observations for the same pet. Activity is timestamped so you can see who logged what and when.