Pawssport Clinic Built for Hong Kong practices with one to three vets

The system does the paperwork.
You see the patients.

Bookings, records, dispensing, invoices, the Dangerous Drugs register and the Vet-1 return in one system. Dispense once and the invoice, the stock and the register all update; the nurse drafts, the vet confirms. Fewer hands, same clinic.

  • English and Traditional Chinese, with separate nurse and vet permissions
  • DD register in the column order of Cap. 134A, First Schedule
  • From Pawssport, the app pet owners already trust
Tools: Dangerous Drugs register and AFCD Vet-1 return (no sign-up, data stays on your computer) →
A vet holding a cat
DD register
DD registerWritten on dispensing, balance calculated
dispense updates the invoice, the stock and the DD register together
1dispense updates the invoice, the stock and the DD register together
label details, per the VSB Code of Practice §22.4
7label details, per the VSB Code of Practice §22.4
month-end tallies: the Vet-1 return is worked out for you
0month-end tallies: the Vet-1 return is worked out for you
roles: the nurse drafts; the vet confirms, invoices and signs the register
2roles: the nurse drafts; the vet confirms, invoices and signs the register

A clinic dayFrom booking to payment, one system

No more copying between the diary, Excel and WhatsApp. Each step picks up where the last one left off.

01

Bookings and arrivals

A diary with a column per vet: phone bookings, deposits, walk-ins and the waiting list.

02

The consult

One record per animal: history, vitals, exam, problems and plan. The nurse can draft and the vet confirms; once confirmed it locks, and changes need a reason.

03

Dispensing and checkout

Prescriptions print a label, invoices itemise each animal, deposits come off automatically, and a receipt prints on payment. Stock is used earliest-expiry first.

04

Follow-up

A lab task stays open until the owner has been told. Vaccines due have their own list, and a vaccine card prints after each dose.

Records and inspectionWhen you need the records, they're there

Every line is written at the time, with who wrote it and when. On inspection day or when a client asks, there's nothing to dig for.

BeforeWith Pawssport
DD register copied by hand, balance worked out by handWritten when you dispense, balance calculated; corrections by note only, never edits
Vet-1 tallied at month endRabies vaccine, microchip and tag lines worked out, locked once confirmed
Prescriptions scattered across recordsThe prescription log prints by date
A fee question, and no record from the dayItemised invoices per animal, signed consents and owner contact notes, all on the record

Inspection day: register, prescription log and consent records, printed for any date range.

The productThe real system

The DD register: First Schedule columns, a balance on every line, sign-offs and notes on the record.

The DD register: First Schedule columns, a balance on every line, sign-offs and notes on the record.

Privacy and permissions

Client details, only for the people who need them

HKID numbers are stored encrypted and shown as the last four digits. Only a vet can reveal the full number, and every reveal is logged. Each clinic's data is kept separate, and every change leaves a permanent trail.

  • HKID encrypted, last four digits shown
  • Nurses can't invoice, void, or sign the register
  • Every change records who, when and why

What's insideAll in one system

  • Diary, bookings, deposits, walk-ins
  • Consult records, multi-animal visits, amendment trail
  • Prescriptions and labels, vaccine records and cards
  • Invoices, receipts, stock and ordering
  • DD register, disposal certificates, Vet-1 return
  • Dog licence forms, euthanasia consent, clinic reports

FAQWhat clinics ask first

Do we need new computers or software?
No. It runs in the browser on the computers you already have.
Will the nurses pick it up?
The interface is in Traditional Chinese, and each role only sees its own jobs.
What about our paper DD register?
Keep it as it is. We agree the switch-over with you, drug by drug, during setup.
Do owners need the app?
No. If an owner uses the Pawssport app, reports and receipts go straight to their phone, and what they log at home is in your record before the next visit.

See how it runs at your clinic.

Message us on WhatsApp or email, and we'll walk through an ordinary day at your clinic.

Email hello@pawssport.app