Pets Central 北角醫院

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13Your official address is G/F & 1/F, Yan Wo Building, 70 Java Road, but some third-party directories still list 66 Java Road G/F — which entrance/floor is correct?
• 14Officially 24-hour: overnight, is it full service (surgery, hospitalisation, specialties) or emergency duty only? How many vets are on overnight?
• 15Your site mentions telemedicine: can rechecks or chronic cases be done by video consult? How do we book and what does it cost?
• 16Mong Kok hospital in the same group is also 24-hour: how do referrals and record sharing work between branches, and can specialties be booked at North Point?