愛護動物協會坑口中心 (SPCA Hang Hau Clinic)

SPCA 坑口中心（將軍澳坑口村）：週一至六診症，敬請預約（08:50–17:30，午膳 13:00–14:00 关闭）；提供診症、手術、超聲波、化驗及有限度留院，附零售服務。週日及主要公眾假期休息；非辦公時間緊急熱線 2711 1000。

Address: 將軍澳坑口村5座2樓B室
Hours: centre retail 週一至六 08:45–18:00；預約 By appointment 週一至六 08:50–17:30（敬請預約）；午休 Lunch break 每日 13:00–14:00 关闭；休息 Closed 星期日及主要公眾假期（英文頁列：除夕、農曆新年、中秋節、聖誕前夕、聖誕節、元旦；中文頁列：除夕、農曆新年、中秋節、聖誕節及元旦——兩版清單略有出入）
Phone: +852 2243 0080
Vets: 1 vet on staff — see specialties ↓

Before you go, check

Ask the full name of the vet who will operate, then look it up on the register.

Surgeon, anaesthesia, quote, overnight, records: 5 questions you can send to the clinic.

Veterinary Clinic · Tseung Kwan O, N.T. · Under 50 m away

Behavioral Specialist · HK (上門) · 2.8 km away

Acupuncture & TCVM · HK (上門) · 2.8 km away

Veterinary Clinic · Kwun Tong24h

Internal medicineSurgery

Ratings can be bought; real discussions are harder to fake.

Dr. Heidrun Kraft高級獸醫 (坑口)

普通科、內科、牙科、動物福利及絶育

How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
ER hours and referral path? Can non-urgent specialty visits be booked?
Are Rx diets / chronic meds dispensed on site or external only?

6 more questions

Visiting rules for inpatients, billing cadence, and itemised receipts?
Consultations are by appointment (Mon–Sat 8:50–17:30, closed 13:00–14:00 for lunch) — how do we book, and are same-day slots possible?
Only minor hospitalisation is offered — where do overnight/24h cases get referred, and does the 2711 1000 out-of-hours hotline cover your clients?
The centre lists a retail service on site — does it stock prescription diets and long-term meds?
Dr Heidrun Kraft runs the clinic — who else consults here, and can we request a specific vet?
Closed Sundays and 'major holidays', but the zh/en holiday lists differ slightly — how are pre/post-holiday appointments handled?