拾貳寵動物醫院

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13The site lists ER charge windows 10:00–10:30, 13:00–14:00 and 20:30–21:00 — what happens outside these windows, and how is the ER surcharge calculated?
• 14What are the fees and typical number of sessions for TCVM acupuncture, laser therapy or hyperbaric oxygen?
• 15Are cats always seen in the separate feline exam room (dog-cat split)? Does a Fear Free visit need advance booking?
• 16Rates, what to bring, and visiting rules for boarding (安親) and hospitalisation (incl. sun room)?
• 17How are imaging/lab data exported for referral, and which after-hours/referral hospitals do you work with?