磨鼻子動物醫院

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13Official visiting policy is appointment-only (30 min per visit, two slots/day); isolation-ward visits aren't allowed — staff send photo updates twice daily. Reconfirm current rules before admission.
• 14The hospital states it is a 24h ER hospital but 'cannot provide 24h one-on-one watching' — what overnight rounds/monitoring frequency applies, and can a reporting schedule be agreed in advance?
• 15Attending-vet rosters are posted on the website's news page, Facebook page, or front desk — can a specific attending vet be requested?
• 16The site mentions care for non dog/cat pets — are exotics (rabbits, rodents, birds) routinely seen, and is there a dedicated slot?
• 17Discharge windows are 08:00–16:30 and 18:00–21:30 (isolation ward until 21:00) — how are urgent discharge/transfer and billing handled?
• 18Owner feedback aggregated on a third-party directory mentions quote/billing gaps — insist on a written pre-treatment estimate with itemised breakdown.