范獸醫院

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13No published consult hours appear in any directory — please confirm weekly consult days/times, closure days, and whether a single vet runs the clinic (affects waits and same-day slots)?
• 14A third-party directory lists the clinic as walk-in (non-appointment) — is that still current, and can phone bookings or pre-consults be arranged?
• 15A third-party directory notes cash is the main payment method — are cards, mobile payments, or bank transfer accepted?
• 16Surgery is listed in a third-party directory — how are pre-op assessment and written estimates handled, and what is the referral path if advanced imaging or overnight hospitalisation is needed?