愛友家畜醫院

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13Directory data (last updated 2023) lists no ER and no 24-hour service: how are after-hours or holiday emergencies handled, and where do you refer?
• 14A 2019 review noted limited advanced equipment ('no advanced instruments'): what diagnostics and inpatient equipment do you have on site (X-ray, ultrasound, in-house bloodwork, oxygen cage), and what is the referral path for advanced work-up?
• 15Hours (Mon–Sat 09:00–21:00, closed Sunday) come from a third-party directory updated in 2023 — still accurate? Is there a midday break?
• 16A 2019 review mentioned a posted fee schedule on site — is it still current, and can you provide a written estimate before treatment?