五洲獸醫院

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13Is payment cash-only, or are cards/other payment methods accepted?
• 14Closed Sundays and not 24h — what is your advised path for night or Sunday emergencies, including referral?
• 15What in-house diagnostics (e.g. ultrasound, blood labs) do you run for complex cases, and how are advanced workups or second opinions arranged?
• 16Can medications be labelled with drug name/expiry and itemised pricing? What is the pre-anaesthesia workup and aftercare plan for senior dogs?