香港寵物會 寵物救護車隊

What to ask before booking

• 1How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 2Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 3Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 4ER hours and referral path? Can non-urgent specialty visits be booked?
• 5Are Rx diets / chronic meds dispensed on site or external only?
• 6Visiting rules for inpatients, billing cadence, and itemised receipts?
• 7How are consult fees and night/holiday surcharges calculated? Is there a public list or written estimate?
• 8Typical ranges for common labs/imaging — and is sedation/anaesthesia billed separately?
• 9Do you take chronic/senior rechecks? Can we send records and a meds list ahead?
• 10ER hours and referral path? Can non-urgent specialty visits be booked?
• 11Are Rx diets / chronic meds dispensed on site or external only?
• 12Visiting rules for inpatients, billing cadence, and itemised receipts?
• 13What does a non-member ambulance call via 97822999 cost, and how is it paid? (official site says non-members are charged; amount unpublished)
• 14Do in-app summons (members, priority handling) outrank phone calls? After arrival, is it priority triage or normal queue?
• 15Which alliance clinic will the ambulance take us to — can we request a specific clinic? (terms state members cannot choose)
• 16Is my location covered? (outlying islands and several areas excluded) What happens during Typhoon Signal 8 or black rainstorm?
• 17How many crew are on board and what equipment (oxygen, stretcher)? Is a return trip after discharge offered?
• 18Membership terms: HK$1 joining fee, HK$39 monthly (100% rebate), 12-month minimum — how is the free night transfer (22:00–06:00) defined and verified?